Contact Stellantis Digital VIP Team

ABOUT STELLANTIS DIGITAL

Here to Serve

Stellantis Digital Dealer is a dealer focused program with a primary objective of helping dealers sell more vehicles, parts and service using online tools. When dealers join the Stellantis Digital program, they gain access to their choice of vetted, certified and integrated providers to guarantee they meet our biggest objective: to help you sell more vehicles.

Overall Program Management
  • Lower fees for digital products and services means more dollars in media working for you
  • Complimentary Concierge services for lead follow-up
  • URL registration and management
  • Consolidated partner billing, payment processing, audits and reconciliation
  • PAP/Co-op automatic submission, bonus funds and regular funds
  • Industry benchmark, new product testing and pilot launch
  • VIP – dealer support services
  • Campaign (Heavy Ups) management
Brand Site Integration
  • High converting leads from brand websites
  • Deep linking from the brand websites into your inventory pages
  • Data integrations to ensure consistency for dealer websites, vehicle data, incentive data, inventory, vehicle imagery
Measurement
  • Validated performance results which are unbiased for program partners
  • Insight, metrics and analytics, including training
  • Website and media tagging and measurement
  • Partner measurement and ongoing management

Program FAQ

What is the Stellantis Digital Program?

The Stellantis Digital Program assists dealers to generate more sales at a lower cost by offering digital products and services from various digital partners at program pricing. The Stellantis Digital Dealer team works with industry leading digital providers to create and manage programs and marketing initiatives that increase traffic, leads, and conversion rates.


How do I find out more information about the Stellantis Digital Program?

Information about the Stellantis Digital Program can be found on this website, or by contacting the Stellantis Digital VIP dealer support center at 888-511-8902.


Am I required to have an Stellantis Digital certified website in order to participate in the program?

An Stellantis Digital certified website is a basic requirement to participate in the Stellantis Digital Certified Program and is a prerequisite to enroll in other program services. We work with our certified website providers to ensure tight integration between websites and other program services. These tight integrations allow us to provide turnkey solutions and are a key advantage to participating in our program. Our certified websites are also integrated with Insight reporting to provide up-to-date analytics for your website.


How do I enroll into the Stellantis Digital Program products/services?

Stellantis Digital Dealer Program product enrollments can be made from this website, or by contacting the Stellantis Digital VIP dealer support center at 888-511-8902.


Can I use PAP Bonus Funds for this program?

Stellantis Digital services are eligible for PAP reimbursement. For further details, please contact the Stellantis Digital VIP dealer support center at 888-511-8902.


What are the key advantages of the Stellantis Digital Program?

Overall Program Management:
   - Complimentary Concierge services for lead follow-up
   - URL registration and management
   - Consolidated partner billing, payment processing, audits and reconciliation
   - PAP/Co-op automatic submission, bonus funds and regular funds
   - Partner certification, contract management, risk mitigation
   - Industry benchmark, new product testing and pilot launch
   - VIP – dealer support services
   - Campaign (Heavy Ups) management

Brand site integration:

   - High converting leads from brand websites
   - Deep linking from the brand websites into your inventory pages
   - Data integrations to ensure consistency for dealer websites, vehicle data, incentive data, inventory, vehicle imagery

Measurement:
   - Insight, metrics and analytics, including training
   - Website and media tagging and measurement
   - Partner measurement and ongoing management
   - Field Process Advisors


How long does a dealer have to stay on the program?

All enrollments are month to month unless otherwise stated; see EULA for details or contact the VIP Support Team at 888-511-8902 or info@chryslerdigital.com.


What are the standard Stellantis Digital Billing Rules?

All Stellantis Digital certified products are month-to-month agreements and must be canceled before the 10th of each month. Stellantis Digital Dealer Program products and Services will be billed directly to the dealer’s parts statement. If opting out, you must email info@chryslerdigital.com or contact the VIP Dealer support center at 888-511-8902 on or before the 10th of your last participating month if you do not wish to be billed for the following month.


What is the billing cancellation policy?

The cancellation policy for all products and services under the Stellantis Digital Dealer Certified Program follows a 10th of the month hinge date logic. All cancellation on or before the 10th of the month will be billed through the end of that current month. All cancellations after the 10th of the month will be billed through the current month and through the end of the following month. If cancelling, you must contact the VIP Dealer Support Center at info@chryslerdigital.com or (888) 511-8902 on or before the 10th of your last participating month if you do not wish to be billed for the following month.


How can I get analytics/reporting for my website and providers?

The program is tightly integrated with your Stellantis Digital website and Stellantis Digital’s Insight reporting. Up-to-date analytics will always be available within the Insight reporting on DealerConnect.


Which providers should I choose?

All providers have value propositions to meet your website’s needs. Click the “Learn More” link to get a better understanding of each provider’s strengths and what they can offer. If you have additional questions about a provider, please contact the Stellantis Digital VIP Team at info@chryslerdigital.com or 888-511-8902.






Introducing Digital Program Advisors

The Stellantis Digital Program now offers all on-program dealers' access to our Digital Program Advisors (DPA). Our DPAs provide all on-program Stellantis Dealers with access to experts that will help with the strategies, tactics and tools focused on improving Online Traffic, Digital Lead Generation/Conversion and Lead Management. Our Nine dedicated DPAs are available through the Stellantis Digital at your request to help drive efficiencies when you need them.

We make ourselves available to all on-program dealers both in person and virtually. We partner with you so that together we can optimize and maximize your digital opportunities. We are here to help, and we care about selling cars while optimizing the customer experience.




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